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Job Openings >> Customer Account Assistant
Customer Account Assistant
Title:Customer Account Assistant
Location:Sandpoint, ID

Biomedical Innovations is currently seeking a Customer Account Assistant who will be responsible for control of all formal documentation used in the Account Management department, coordinate general office organization, and perform reception-type duties.


Essential Responsibilities Include:

  • Follow all employee guidelines and Quality Systems Regulations (QSR's) and Standard Operating Procedures (SOP's) to insure that customer requirements and FDA (or equivalent) regulations are met.
  • Provide support to create and monitor Documentation and files.
  • Monitor performance of and prepare summary reports as needed related jobs and tasks.
  • Utilize statistical analysis software package to prepare charts and evaluations.
  • Assist in the creation and update of systems, forms, documents and general operating procedures (SOP's).
  • Schedule appointments, maintain calendars and schedules as requested.
  • Handle all customer visits, schedule rooms, prepare and order food and ensure conference room is clean and set up for each visit.
  • Compose and type routine correspondences and meeting summaries.
  • Operate general office equipment (i.e. computer, duplicating machines, calculators, printers).
  • Answer phones and routes calls to the appropriate staff.
  • As necessary, collect and distribute mail and other routine correspondences.
  • Keep shared calendar up to date for all visits.
  • Customer orders, process, track, and follow up as needed with each customer.
  • Monthly, quarterly and yearly revenue planning.
  • Act as back up to Account Mangers in our Colorado or Buffalo locations as needed.
  • Regular attendance.
  • Abide by all safety and security rules set forth by the company and regulatory agencies.


Minimum Qualifications:

  • High School diploma or equivalent required
  • Associate’s degree in Business Administration preferred
  • Minimum 2 years of customer service or administrative experience required
  • High proficiency in MS Word, Excel, Access, Outlook and PowerPoint required
  • Excellent organizational skills with high level of detail orientation
  • Ability to work well under pressure, handle multiple tasks, and meet aggressive deadlines
  • Previous experience with ERP Systems strongly preferred
  • Previous experience with Project Management software such as Windows PM
  • Effective verbal and written communication and strong interpersonal skills required
  • The right individual will demonstrate professionalism and strong business acumen

Great benefits offered including medical, dental, 401K, education assistance, and more!

Biomedical Innovations is an Equal Opportunity Employer; and considers applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. In addition, Biomedical Innovations will provide reasonable accommodations for qualified individuals with disabilities.

If you need assistance with completing the online application process, please call Biomedical Innovations at (208) 263-5071.

This opening is closed and is no longer accepting applications
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