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Job Openings >> Customer Service Representative
Customer Service Representative
Summary
Title:Customer Service Representative
ID:1578
Department:Sales
Location:Buffalo, NY
Description

Vermed, a Nissha company, is growing and expanding and seeking a Customer Service Representative to add to the team!

Essential Functions

  • Answer inbound telephone calls and inquiries from existing customers and prospects.
  • Up sell and cross sell to our customers offering alternative solutions and providing complete customer satisfaction.
  • Proactively review backorder reports on customer orders.
  • Make outbound calls to existing customers using customer listings.
  • Provide technical support for customer and field sales representatives.
  • Provide post-shipment follow up to ensure personalized customer service.
Desired Skills & Experience
  • 2 years previous customer service experience
  • Excellent verbal and written communication skills.
  • Ability to function positively/accurately under pressure.
  • Ability to organize and handle multiple assignments simultaneously/High Volume.
  • Ability to objectively evaluate/analyze complex customer-related problems.
  • Ability to work independently/Self-starter.
  • Ability to deal effectively with others.
  • High energy level.

  
Great Benefits include Medical, Dental, Vision, 401k, Tuition Assistance and more!  
 

Vermed, a Nissha company, is an Equal Opportunity Employer; and considers applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.   In addition, reasonable accommodations for qualified individuals with disabilities.

If you need assistance with completing the online application process, please call  (716) 847-7592.

Alternatively, you can apply to this job using your profile on one of the following sites:

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